Frequently Asked Questions

Turning Your Hearing Aid Off

Open the battery door to be sure the hearing aid is shut off when not in use. If the battery door doesn’t stay open when you close the case then you must remove the battery from the hearing aid.

Maintenance Tips 

BTE Style Hearing Aids

  • Change earmold tubing twice a year
  • Change earhook once a year minimum
  • Change microphone filters twice a year

ITE/ITC And MicroBTE Style Hearing Aids

  • Suction clean the microphone & speaker openings
  • Restock wax filter supply